The software behind the operation, not just the website in front of it.
In industrial and B2B businesses the website is rarely the problem. The problem is the operation running on spreadsheets, three systems that do not talk, and a process only one person fully understands. That is the work we prefer, and it is the work that is worth the most once it is done.
The problems we are normally called in to fix.
The business runs on spreadsheets
Critical processes held in files one person maintains, with no audit trail and no cover when they are away.
Systems that do not talk
Orders in one place, stock in another, accounts in a third, joined together by somebody rekeying data.
Customers cannot self-serve
Every order, quote and delivery query goes through a person, so growth means hiring rather than scaling.
Multi-site inconsistency
Every branch or franchisee running a different site, different branding and different lead handling.
Software and marketing for b2b & industrial.
Logistics and transport software
Consignments, routing, driver allocation, proof of delivery and compliance records.
Trade and distributor portals
Account pricing, bulk and repeat ordering, credit terms and order history for trade customers.
Operations and production tools
Jobs, works orders, stock, quality checks and scheduling, replacing the spreadsheet that runs the floor.
System integration
Connecting ERP, accounting, warehouse and website so data is entered once.
Multi-location and franchise sites
One platform, many locations, consistent branding, local pages and lead routing to the right branch.
Process automation
Document handling, data entry and routine decisions automated, with people kept where judgement is needed.
- Custom software development
- E-commerce
- Website design and development
- AI and automation
- SEO
- Hosting and support
The commercial outcome we are aiming at.
- Data entered once instead of three times
- Customers self-serving on orders and delivery status
- Growth without proportional headcount
- Consistency across every branch or franchise
Straight answers.
Should we buy off-the-shelf or build?
Buy if a product covers the process and you can adapt to it. Build when the process is the competitive advantage, or when licensing across your headcount costs more than owning it. We will say honestly which applies.
Can you integrate with our ERP?
Yes, where it exposes an API or a supported data interface. We scope that early, because integration is where the real cost and the real risk live.
We have twelve locations. Can one site handle it?
Yes. One platform with a page per location, consistent branding and leads routed to the right branch, which is far cheaper than twelve separate sites.
How do you handle a system that people depend on daily?
In stages, running alongside the old process until the new one is trusted. Nobody should be asked to switch a working operation over on a single day.
Tell us which part of the operation still runs on spreadsheets.
A couple of lines is enough to start. You will get a straight answer on what it needs, what it costs and how long it takes.
Tell us what you need building and who it is for. You will hear back from the person who would do the work.
Discuss Your Project